Ravn's Enterprise Connect platform provides organisations with a new method of accessing unstructured information and other knowledge assets that are available within the company. Knowledge assets can be defined as any item or person that contains knowledge, like documents, discussions, users, experts, clients, ideas, questions, etc.
The uniqueness of Ravn Enterprise Connect is the implementation of Facebook and Twitter-like social networking features around knowledge assets. This enables a firm to give their employees a platform where they can keep up to date with recent activities that happen on any knowledge asset and the topics within.
Since users nowadays are used to social media applications and are often using them privately, is is likely that uses will engage with the social features. Users can participate in discussions, grade and comment on documents, reply to questions and effectively find experts regarding a particular topic.
Besides the social networking aspect, Ravn Enterprise Connect provides state of the art universal search functionality that makes searching for knowledge assets particularly effective.
It supports faceted navigation, taxonomy browsing, conceptual exploration, boolean searches, proximity queries and advanced query building.
Users can save searches via a query definition or by using an implicit conceptional trainer and can also be notified when knowledge assets are indexed that matches the saved searches.
The platform can index any form of structured or unstructured information and aggregate data from any external source. During the index process, documents can be enriched and manipulated. Additional meta data can be applied using stages such as Entity Extraction.
Clever and complex analysis can be performed with help of a range of algorithms, like the Latent Dirichlet Allocation, K-Means analytics, Singular Value Decompositioning, etc. A more detailed description can be found here Ravn Pipeline.
Included in the Connect product is Ravn Preview. With help of this tool, it is possible to render a HTML or PDF version of an original document. Users do not have to open the original application to have a quick look if the document is actually the document they are looking for. This is particularly helpful on mobile devices such as tablets and smart phones. For more information, please see Ravn Preview.
Ravn Connect is partly an Enterprise Content Management and Search platform which will scale up to search virtually an unlimited number of assets, and partly a state of the art Knowledge Management, Social Networking and Collaboration platform that will actively engage users. Ravn Connect can confidently compete with any other search solution that is out in the market, and the addition of the unique approach to exploiting user interactions makes the product the most innovative Enterprise Content Management and Search platform in the market today.