Privacy Policy

This Privacy Policy deals with personally identifiable information (hereinafter referred to as ‘Data’) that may be collected by RAVN Systems Limited (hereinafter referred to as ‘RAVN’) on www.ravn.co.uk and its connected webpages, microsites and portals (collectively, the ‘Website’). This Policy does not apply to other entities that RAVN do not own or control or persons that are not our employees, agents or within our control.

1. Collection of Data

Providing RAVN with personal information is your option. Please take note that your name, e-mail address, or other submissions that you make on this Website may contain your real name or other personally identifiable information and, as a result, may appear on this Website. RAVN may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this Website (if at all) is set forth below.

2. Use of Data

RAVN may use Data to customise and improve your user experience on this Website. RAVN will make efforts so that your Data will not be provided to third parties unless:

i. provided for otherwise in this Privacy Policy;

ii. RAVN obtains your consent, such as when you choose to opt-in or opt-out to the sharing of Data;

iii. a service provided on our Website requires the interaction with or is provided by a third party, by way of example an Application Service Provider;

iv. pursuant to legal process or law enforcement;

v. RAVN find that your use of this Website violates this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property;

vi. or this Website is purchased by a third party whereby that third party will be able to use the Data in the same manner as RAVN can as set forth in this Policy. In the event you choose to use links that appear on our Website to visit other websites, you are advised to read the privacy policies that appear on those sites.

3. Cookies

i. RAVN may set and use cookies to enhance your user experience, such as retaining your personal settings. For more information please refer to our Cookie Policy, shown below.

4. Minimum Age Restrictions

RAVN do not allow persons who are aged sixteen or younger to participate in our forums. For more information, please contact: webmaster@ravn.co.uk.

5. Editing or Deleting Your Information

You may request deletion of your user account should one be set up on this Website by contacting RAVN’s webmaster: webmaster@ravn.co.uk. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our Website at our discretion even though your user account is deleted. Please see our Terms of Use for more information.

6. Changes to this Privacy Policy

RAVN may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our Website and/or by sending a message to the e-mail address you have provided to us that may be contained within your user settings.

7. No Guarantees

While this Privacy Policy states our standards for maintenance of Data and RAVN will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, RAVN disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

8. Contact Information

If you have any questions about this Please also see our Terms of Use policy. If you have any questions please contact us.

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Cookie Policy

1. Introduction

This Cookie Policy sets out how RAVN Systems Limited (hereinafter ‘RAVN’, ‘we’ or ‘us’) use cookies and similar tracking technologies (‘Cookies’) when you access our website and our online services (‘Website’). You should also check our Privacy Policy (shown above) regarding how we use your information generally.

By using this Website or accessing our online services, you consent to us using Cookies as described in this Policy.

2. What are Cookies?

Cookies are small pieces of information sent by the web server that hosts our Website to the web browser on the computer or device you use to access this Website (e.g. Internet Explorer, Safari, Google Chrome or Firefox). These cookies enable our computer server to collect information from the browser on your device about your browsing activity when using your device to access our Website. You can find more information about cookies at: www.allaboutcookies.org.

3. How we use Cookies

We use Cookies to help us better understand how our Website is used and provide a more user-friendly experience. For example, using knowledge of your previous Website visits, we can tailor content to match your particular needs and interests when you revisit our Website. Please note that Cookies are not used by us to collect sensitive personal data or financial details such as credit card information. You can disable cookies using the settings on your web browser although this may affect your ability to get full use of all the features on our Website.

4. Cookie Types

The following describes the Cookies that we may use and what they are used for:

i. Strictly Necessary Cookies:  Some Cookies are essential in order to enable you to navigate our Website and use special features you require. Where such Cookies are strictly necessary to receive a particular service you have asked for (e.g. secure extranet access) or to enable you to view or use our Website, we do not need to ask your permission to use them.

ii. Performance Cookies:  These Cookies collect information about user visits to our Website, for instance which pages visitors go to most often. Some of these Performance Cookies are ‘analytics’ cookies, using third party software tools, which help us understand more about how our Website is used. For example, we use Google Analytics to help us monitor visitor traffic to our Website. Performance Cookies do not collect information that personally identifies a visitor by name so our use of them should not impact on your privacy. We might use these performance cookies to highlight services which we think will be of interest to you based on your use of our Website.

iii. Third Party Cookies:  Our Website may also allow third parties to download cookies to your device. For example if you choose to ‘share’ a page or article from our Website with friends through a third party site such as a social network, you may be sent cookies from these third party websites which we have no control over. You should check a third party website’s privacy policy (shown above) or Terms of Use for more information about their use of cookies.

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More information

If you need further information regarding our use of Cookies please contact us at webmaster@ravn.co.uk.