Leverage the collective knowledge in your business

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Advanced Enterprise Search

RAVN Connect Enterprise is an innovative approach to capturing, finding, managing and collaborating on your organisation’s hard won knowledge and expertise, leveraging the capability to navigate links between knowledge types across the enterprise. It can learn from behaviour and establish explicit and implicit links between data objects and people.
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Watch the latest webinar recording of Connect Enterprise.

Benefits of RAVN Connect Enterprise

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Efficient Way of Finding Information

Allows for Knowledge Management across your organisation helping you to find, manage and re-deploy your corpus of knowledge within a complete solution, in a quick and efficient way.

Increase Productivity

Gives your staff real-time understanding by cutting down the time to find relevant information or expertise inside and outside the organisation. With features making it simple for your staff to find information or colleagues quickly and to help you produce quality material in the shortest amount of time, increasing profitability and competitiveness.

Increase Expertise

Ensure staff are at the pinnacle of their expertise and compliant with any regulatory standards through the push of content to the individual which helps to mitigate risk.

Encourage Collaboration and Knowledge Sharing

Collaboration features builds relationships and releases hidden knowledge and expertise within your organisation.

Enterprise Search and Artificial Intelligence

RAVN Connect Enterprise leverages the RAVN Applied Cognitive Engine Platform (RAVN ACE). The revolutionary technology is a hybrid of the best in high performance, flexible, extensible indexing and search, coupled with our large-scale graphing database and Schemaless database object storage. RAVN Connect Enterprise takes the whole world of Enterprise Search and unstructured data management to unprecedented levels. Although appearing as a traditional looking Enterprise Search interface, RAVN Connect Enterprise goes above and beyond generic Enterprise Search by incorporating modern features as well as having the ability to learn from previous searches to suggest the most relevant content to the user that might have otherwise gone unnoticed.


RAVN Connect Enterprise can be further enhanced with RAVN Extract. Once you’ve found the document you’ve been searching for the RAVN Extract component can automatically extract key pieces of information (specified by the user) to save you reading through the document. The exported data can be viewed in the Enterprise Search interface or exported into any desired business output or third party solution.

Cognitive Computing Technology

Advanced Searching

Connect Enterprise is an advanced Enterprise Search tool. For example, you can narrow down your search by source, file type, data and query text. Once you’ve performed these searches and you think you’ll need them again there is also the option to save these searches.

Connect Enterprise can index virtually any source, such as DMS systems, third party websites, eDocs, even People. You can simply select the sources you want to include in your search.

You can also narrow down searches with a variety of different refiners specific to your organisation. For example, a law firm can use refiners such as Client or Matter.

Automatic Promotion of Relevant Content

By leveraging RAVN’s Artificial intelligence platform, RAVN ACE, RAVN Connect Enterprise can learn from previous searches and become aware of your interests then automatically suggests relevant content based on your interests.

Content that has been scored, graded, linked or accessed frequently is also automatically promoted by the system in subsequent searches. Additionally, relevance is influenced based on user profile, so interest in a particular subject matter will promote relevant content to the relevant user if they wish.

From experience we also know that clients often want to be able to tune and manipulate result ranking and search relevancy according to their needs in a more direct manner. Therefore we allow users with the relevant permissions the right to “boost” the relevancy of certain documents or topics globally of to specific users or groups.

Expertise Locator

Subject matter experts can be explicitly or implicitly identified and proactively suggested through the user interface based on historic interaction with the Search platform. This provides the essential “Know Who” component of the search equation and allows you to efficiently find who you are looking for.

It is possible to utilise contextual refiners relating to people such as skills, area of expertise, office role and seniority etc to narrow down your search. Using a combination of metadata and extracted data points from content, it is possible to build a model of the experience that exists (but may be un-announced) within the enterprise. For example, a consulting firm may be looking for the best person to appoint to a client engagement where expertise in the oil and gas industry in Russia is critical. Expertise databases are notoriously incomplete or out of date but by being able to analyse unstructured content, such as CVs/biographies, previous output and perhaps even externally written papers, it may be possible to surface tacit experience and identify a suitable resource.

Document Preview and in Document Searching

Preview of any file within the Enterprise Search platform allows users to dramatically reduces the time to evaluate the relevance of any given item in a result list. Supporting term and hit highlighting, navigation by index and on-the-fly pdf generation amongst a host of other features.

All search terms are highlighted in different colours and you can quickly navigate to these search terms using the heat map.

Users have the ability to download the document or to check the document out of the DMS system to make changes.

Feeds and Following

Connect Enterprise provides automated updating to an individual’s desktop of any and all relevant knowledge assets such as people, documents, matters or discussions and furthermore can be integrated with existing platforms such as intranet feeds.

It also facilitates the explicit following of any asset, be that a subject, a concept, people (subject matter experts) and other matters. Relevant information (in which you are interested, or perhaps content with which you are compelled by compliance to be familiar) appears in each users’ interface, thereby filtering out the increasing volumes of background noise that arrives on the desktop.

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Trending Topics

Connect Enterprise shows users which topics are trending in your organisation to make it easier for users to find what’s relevant.

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Client Dashboard

Connect Enterprise also provides a client-centric view of your knowledge corpus, allowing you to quickly identify the status of matters and identify staff who have worked on them, relevant news feed updates as well as your commercial relationship with the client. In short, keep current and informed about your client relationships.

Knowledge Graph®

Similar to Google’s Knowledge Graph, when selecting a person of interest in Connect Enterprise, there is also the option of clicking on the “Knowledge Graph tab”. This allows users to have a visual representation of and exposes how the person is connected to various areas of interest through many inter-relationships between data objects. For example you can see the matters and documents that they have been engaged with.

This can also help you find other individuals that have the same or similar areas of expertise. The technology can exploit links and expose hidden knowledge – it’s not always a keyword that will help you find what you are looking for.

Federated Search

Connect Enterprise federates the results from third party search feeds into a common interface, enabling the treatment of both internal and external sources as searchable knowledge assets – providing a single point of search which saves time and improves productivity. Our collaboration capabilities also extend to federated search results because our approach is that even external sources of knowledge should be part of the knowledge corpus.

Knowledge Asset Interaction

Connect Enterprise allows authorised users to interact with the assets, including commenting, tagging, linking, voting and grading. Annotations and comments subsequently become knowledge assets in their own right and are themselves discoverable through search and discovery. Crowd-sourced tags are automatically provided as facets to further filter results. Such interactions are designed to enhance the overall quality of the knowledge base by harnessing the human element – tuning feeds and ranking/relevance algorithms around how people interact with the knowledge in the organisation.

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Connect Enterprise leads users to other relevant assets within the knowledge base by providing a dynamically updated list of recommended results. Equally dynamically, conceptually similar results are clustered and presented for further exploration or consideration. Such guided navigation helps you find content more efficiently and elegantly.

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Discussion Threads

Add comments to any knowledge asset or start – as well as participate in – relevant discussion threads to enable more efficient communication of ideas and conversations. Uniquely, these exchanges themselves become part of the discoverable knowledge base. Connect Enterprise provides the platform through which to capture, enhance and retain the tacit knowledge within your organisation.

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Need more information?

Read our Connect Enterprise brochure

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Latest Case Study

Read our latest customer experience showing how our products have benefited their organisation

Watch the RAVN Connect Enterprise Online Demo

    RAVN's platform has allowed us to implement our vision of providing integrated, secure and effective access to our knowledge resources. 
    Robin Hall, Head of Knowledge Management at Howard Kennedy
    RAVN is one of a number of innovative solutions that the business is implementing as part of IT's 2020 vision aligned to improve efficiencies and productivity benefits across the firm
    Clive Knott, IT Director at Howard Kennedy
    Our primary goal here is to leverage knowledge to accelerate business and deal decision-making and to harness the collaborative power of a multi-geography growth markets organisation. RAVN Connect is an important component in a differentiation we bring to our investors around how we share knowledge and get to more dynamic decisions on deal flow. Additionally, it helps us harness macro-economic, sectoral and functional knowledge flows seamlessly and is ultimately a major competitive advantage for us.
    Ovais Naqvi, Managing Director – Head of Market Engagement at Abraaj
    It's likely to save us tens of millions of pounds in lost revenue.
    Horia Selegean, Head of Revenue & Margin Assurance at BT
    Sky are committed to using the latest innovations to ensure our customers receive the best possible viewing experience. RAVN’s AI component has allowed us to successfully automate the EPG review process which has dramatically reduced the review time as well as ensuring we maintain robust and compliant information">
    Angus Gairdner, Head of Content Planning Operations at Sky
    By adopting this innovative platform we are able to quickly focus on the high value and high risk contracts within large data sets, simply categorise and divide up tasks and ultimately provide a more responsive service to our clients. We are now looking to roll out the RAVN solution to live client matters within the firm
    Lucy Dillon, Chief Knowledge Officer at Reed Smith
    The RAVN solution effortlessly made all of our operational content, valuable precedent and knowledge content discoverable within the firm’s chosen collaboration and Search platform, Microsoft SharePoint. As such, the disruption for users was negligible, yet the benefits from efficient search, preview and expertise location across a geographically distributed organisation have been significant.
    Jeremy Rooth, Director of Business Transformation & Knowledge Management
    RAVN Manage and RAVN Connect Enterprise supplement our current systems extremely well. With both systems, searches become even more efficient and documents may be retrieved significantly faster than before. The fact that the systems understand how people work together and are able to spot cohesion through entire cases is a real strength in our daily operations. In Bech-Bruun, this is a highly strategic focus area. Moreover, RAVN is a pioneer in the area and we consider this as the first step to full implementation of AI.
    Stefan Winqvist, CIO at Bech-Bruun
    RAVN ACE robot is 10 million times quicker than the manual labour it replaced
    Matthew Whalley, Head of Legal Risk Consultancy, BLP, Legal Futures Event Quote
    Our 'contract robot' can now finish in less than two seconds work which would have taken a team of people 100 days to complete.
    Matthew Whalley, Head of Legal Risk Consultancy at BLP
    RAVN were very good at adapting a technical product and speaking about it in a non-technical way. We explained the problems we were facing and they offered a solution and explained it in an easy-to-understand and user friendly way.
    Victoria Blanchard, Consultant at Berwin Leighton Paisner
    RAVN ACE is the most exciting new development we’ve seen for several years…a true next generation system
    Independent Legal IT Consultant at Inside Legal IT event