The benefits that we provide is a focus not only on the service merely functioning, but also a focus on best practices and advice on how to fulfil search requirements at a business level. RAVN will actively commit its vast experience and resources to solve particular requirements in the most efficient manner.
RAVN works with customers to understand their long-term goals in order to provide a Solution Support, which can be a no-worries, value-add option that ensures customers get the most out of their Search (Autonomy, Solr, RAVN Search) investment.
Our service goes beyond issue resolution, architecture decision assistance, upgrade help, a direct dedicated communication link and communication with vendors on your behalf.
Customers have come to rely on our unbiased and highly knowledgeable guidance when new or existing requirements need a solution.